FAQ Categories
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- Are the requirements per month?
No, they are per statement cycle.
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- Can I open a SuperStar account for my business?
No, the account is only available for individuals.
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- Can I open more than one account?
Sorry, only one account per person.
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- Do ATM transactions count toward my 12 required debit card transactions?
No they do not. But if you request cash back when completing a debit card transaction, that will count towards your limit.
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- How do I sign up for online statements?
At the current time, Phenix-Girard does not offer online statements. When they are available, you will be notified. Until that time, you will not be required to have an online statement as a requirement of this account.
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- How many debit card transactiosn do I have to have to earn the stated rate?
You must have twelve(12) debit cards transactions per statement cycle.
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- Is this a teaser rate?
No, it is not.
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- What if my employer does not offer direct deposit?
Not only do direct deposits count toward your one transaction, but direct debits such as insurance drafts, utility bills, and mortgage payments count as well.
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- What type of ATM fees are refunded?
We will refund any fees assessed by Phenix-Girard Bank for using other Bank's ATMs.
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- When will my ATM fees be refunded?
At the end of your statement cycle, provided you have met all of the requirements.
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