FAQ Categories
Please select one of the categories below:
- Are the requirements per month?
No, they are per statement cycle.
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- Can I open a SuperStar account for my business?
No, the account is only available for individuals.
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- Can I open more than one account?
Sorry, only one account per person.
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- Do ATM transactions count toward my 12 required debit card transactions?
No they do not. But if you request cash back when completing a debit card transaction, that will count towards your limit.
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- How do I sign up for online statements?
Log in to NetTeller and click on the Edocuments tab. From there follow the directions to enroll in Electronic Statements.
You can also click
here for more instructions
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- How many debit card transactiosn do I have to have to earn the stated rate?
You must have twelve(12) debit cards transactions per statement cycle.
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- Is this a teaser rate?
No, it is not.
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- What if my employer does not offer direct deposit?
Not only do direct deposits count toward your one transaction, but direct debits such as insurance drafts, utility bills, and mortgage payments count as well.
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- What type of ATM fees are refunded?
We will refund any fees assessed by Phenix-Girard Bank for using other Bank's ATMs.
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- When will my ATM fees be refunded?
At the end of your statement cycle, provided you have met all of the requirements.
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