Setting Up Alerts in NetTeller

Text Message Alert

NetTeller alerts provide a quick and easy way for you to stay on top of your account activity. Notifications can keep you informed of account activity and help you to take action if needed. Traditionally NetTeller has offered two types of alerts, login and email. Now Phenix-Girard is excited to offer text (SM) message alerts as well.

Setting Up Text Alerts

From the Options tab, select Personal

Setting Up Text Alerts

Options Main: Phenix-Girard Bank

1. Enter your mobile phone number
2. Click on Carrier Search

Options Main: Phenix-Girard Bank

Options Main: Phenix-Girard Bank

Select your mobile carrier from the list.

If you are unsure which carrier and address to select, you can send a text message to your email address. Once you receive the email, look at the From field. This will show the correct carrier address for your mobile device.

Options Main: Phenix-Girard Bank

Options Main: Phenix-Girard Bank

Click Submit at the bottom of the page.

Options Main: Phenix-Girard Bank

Setting Up Text Alerts

From the Options select Alerts

Four types of alerts are available, Event, Balance, Item and Personal

  • Event - triggered by a certain account activities
  • Balance - triggered by account balances going above or below a target amount
  • Item - Triggered by checks clearing
  • Personal - Date driven with free-form text entered

Select the type of alert by clicking on the (1) sub-tab or the (2) Edit Event Alerts link

Setting Up Text Alerts

Event Alerts

Select the alert by checking the entering the alert type you wish to receive, Email, Login or Text.

When you have setup all the Event Alerts you wish to, click Submit at the bottom of the screen.

Event Alerts

Balance Alerts

Select the alert by checking the entering the alert type you wish to receive, Email, Login or Text.

In this example, you would receive a text alert whenever the balance in Basic Checking Account 0001 falls below $100.

When you have setup all the Event Alerts you wish to, click Submit at the bottom of the screen.

Balance Alerts

Item Alerts

Select the alert by checking the entering the alert type you wish to receive, Email, Login or Text.

In this example, you would receive an email and a text alert when check number 1025 posted on your Basic Banking Account 0001

When you have setup all the Event Alerts you wish to, click Submit at the bottom of the screen.

Item Alerts

What Your Text Alert Will Look Like

The from address will be from NetTeller@phenix-girard.com
The text preceding the forward slash will the type of alert
The text after the slash will be the alert message

What Your Text Alert Will Look Like